Public Liability Claims

Been injured in a public place? We're here for you.

If you’ve been injured in a public place or on another person’s premises, you’ll likely be able to make a compensation claim. Our lawyers have worked with a whole bunch of different clients to get compensation following accidents. We’ll walk you through the process, making it simple and stress-free. Our compensation lawyers are Brisbane-based but service all of Queensland with a free initial consultation and no upfront costs.

Free claim review

A whole range of accidents fall under public place accident claims

Public place accidents aren’t just reserved for the park and the supermarket. These accidents extend across office spaces, retail centres, swimming pools, and even sports grounds, educational facilities, and rented properties.

Accidents involving serious injuries and psychological repercussions can mean compensation if negligence was caused by someone else. That might be a person, company, or entity — like a local council.

Remember, strict time limits apply, so it’s important to get in touch for your free initial consultation as soon as you can.

Retail Centres

Public Areas

Offices & Businesses

Rental Property Defects

Educational Facilities

So, what could you be compensated for?

When it comes to public place accidents, you can claim any losses or damages suffered that directly relate to the accident. To be successful, you need to prove that the entity at fault owed you a duty of care, breached that duty of care, and that you suffered an injury or loss as a result. 

Here are the most common forms of compensation:

We'll guide you through the process

Each public accident claim is unique and so, the process will change each time. There’s no perfect formula for your claim and it’s important we take a personalised approach to each case we work on.

Don’t stress though, we keep you in the loop as we progress. You’ll have each stage and our ‘why’ explained simply to you. You can expect clear, concise, and consistent communication from your lawyer throughout your claim.

How it works


Initial Consultation

We’ll get things started with a quick phone assessment and an initial consultation. We’ll learn about your experience and your ideal outcome.


Legal Process

We’ll begin the legal process after our cost- and obligation-free consultation. This process can vary greatly and can take a number of years.



Every case and resolution is different. Your claim’s finalisation and (hopefully) payout will conclude the process.

Join our Boss-Approved, Risk-Free program with a 30-Day Guarantee Now

With our cost-free, risk-free, and Boss-approved claims check, there’s nothing to lose and everything to gain. You even get a 30-Day Satisfaction Guarantee. Request a no-obligation callback today to see where you stand.

Free claim review

Our 30-day Satisfaction Guarantee

We’re dedicated to providing a high standard of legal representation. As part of our commitment to you, we have a 30-day Satisfaction Guarantee. It means you can cancel at any time with no cost or obligation within that first 30-day period. So, what have you got to lose?

Why leave your accident claim with us?

With our cost-free, risk-free, and Boss-approved claims check, there’s nothing to lose and everything to gain. You even get a 30-Day Satisfaction Guarantee. Request a no-obligation callback today to see where you stand.

Service that's personal to you

This is a really difficult time for you. We get it. So, we make sure we’re giving you a service that’s personal to you and ticks all the boxes you need it to. We make sure we’re available too. You’ll even have our mobile number.

We can come to you

Life gets busy and a legal case is just another thing to deal with — especially if you’re recovering from an injury. We’re so happy to travel to meet wherever you’d like to but you’re always welcome in our Milton or Browns Plains office too.

One point of contact (and always a lawyer)

It’s important you feel supported and secure throughout your claim process. So, you’ll be paired with a senior lawyer, who’ll start your case with you and finish it with you — with no handoffs to paralegals in between. It eliminates confusion and ensures a smooth process.

No Win, No Fee

We’re here to make legal representation and claiming compensation simple and risk-free through our No Win, No Fee policy. You’ll only have to pay once you’ve received a favourable outcome. Enjoy peace of mind with our 30-day Satisfaction Guarantee, if you’re not happy within the first 30 days, you can walk away at no cost to you.

We keep it affordable

We don’t want your win to be a stressful time where you’re concerned about paying us. We’ll be sure to keep it affordable and only charge you for our service once we win your case.

Committed to community

Our team routinely donates to local organisations and sponsors local sporting teams to make a positive impact in our community.

Have a Question?

Claiming compensation for a public place accident can be pretty stressful. We know that often in legal cases, it’s the unknown that’s the scary part. Below are a few of our most frequently asked questions.

You can claim for a variety of injuries sustained in a public place, due to someone else’s negligence.

These include both physical and psychological injuries:

  • Sprained ankles or wrists
  • Cuts & abrasions
  • Back & neck injuries
  • Head Injuries
  • Broken Bones

If you’ve suffered an injury or accident in a public place or at another person’s premises, then you may be eligible for compensation via a public liability claim.

There are three important steps you should complete following the incident:

1. Report the incident to the relevant party (Authority or Owner).
2. Seek treatment for injuries suffered in the accident. The healthcare provider needs to be made aware of the circumstances surrounding the injury.
3. Call our helpful team on 1300 647 427 book your free initial consultation to get the process started.

There are a few different factors this depends on but typically, you have nine months from the date of the accident or one month after you make contact with a solicitor.

You should inform the at-fault party within nine months of the accident or within one month, after seeking legal representation. So, if you’ve sought legal representation prior to the nine-month mark, you’ll need to follow the one-month rule.

However, we do always recommend taking action as soon as possible. Get started with a free initial consultation.

When you are filing a claim for an accident at a public place or on another person’s premises, the business’, organisation’s, or person’s insurance company will be responsible for paying your compensation.

It depends on the incident. Typically, with public liability claims, the idea of the compensation is to place the victim in the same position they’d be in if the accident hadn’t happened. 

So, you might be compensated for medical bills, lost income, assumed-to-be-lost future income, and where reasonable, an amount for your pain and suffering.

Accidents and cases are all different when it comes to time taken to settle. However, we will always aim to have your claim settled for you as soon as possible. When trying to settle your claim, it is important that we ensure all evidence is collected and that you are stable. This step is essential as we only have one chance at your claim.

If you have more serious injuries as a result of your accident, these may require a longer time taken to heal. The medical professionals who are taking care of you may want to hold off before concluding a future prognosis. 

It can take anywhere between six months and two years to resolve claims.

This can depend on the case! Once all the evidence and information has been collected, it can be assessed correctly. There are other aspects that will be considered, such as the type of injury, how severe it is, how old you are, your employment, and any previous medical conditions. 

When we meet with you for your free initial consultation, all the facts and details of your case and any surrounding circumstances will be discussed so that we can provide you with advice on your specific case.

Nearly all claims that are started can be sorted out before heading to a trial and will be settled either at or after mediation. Once a legal expert is involved, an early resolution will more than likely be settled and in doing so, you will avoid the stresses of going to court. 

The Latest in Legal

Add Your Heading Text Here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Add Your Heading Text Here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

We can’t wait to help.
We’ll give you a call

Free claim review

Download Free Guide

"*" indicates required fields

This field is for validation purposes and should be left unchanged.